humount
05-18-2015, 03:51 PM
#1
humount
I ordered from HUmount on the 4th of this month. It's now been 14 days and my order status has not changed. I have emailed them twice with no response. I plan to call them tomorrow.
I wouldn't have a problem waiting longer if I could get an update. But for 100 bucks, 14 days is pretty slow as it is.
I wouldn't have a problem waiting longer if I could get an update. But for 100 bucks, 14 days is pretty slow as it is.
05-18-2015, 07:24 PM
#2
Member
iTrader: (8)
Join Date: Oct 2011
Location: upstate NY
Posts: 101
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Car: 2013 ZL1 convertible
Engine: 6.2 supercharged
Transmission: 6l90e
Re: humount
It took them 5 weeks for me to get mine. Emailed them numerous time with no response, until I said I want a refund. Said he was out of town and had to redo my z28 lettering, because he didn't like how it came out. Final product came out great though. Good luck.
05-19-2015, 07:18 AM
#8
Member
iTrader: (8)
Join Date: Oct 2011
Location: upstate NY
Posts: 101
Likes: 0
Received 1 Like
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Car: 2013 ZL1 convertible
Engine: 6.2 supercharged
Transmission: 6l90e
Re: humount
Be prepared to do some minor modifications to make it fit. I had to move some of the wiring around and take a heat gun to the side of the heat ducts on both sides of the radio to fit. Not a big deal though, my car was stolen and the radio harness was hacked up when they ripped out the radio.
05-20-2015, 11:15 AM
#10
Re: humount
Another day another Email. This time I threatened a refund and still to no avail. I might have to go through with a refund if they keep up the radio silence.
16 days without a single word or update is not okay.
Edit: The message about a refund apparently did the trick, he is gonna ship it out today.
16 days without a single word or update is not okay.
Edit: The message about a refund apparently did the trick, he is gonna ship it out today.
Last edited by Annihilate; 05-20-2015 at 11:34 AM.
05-21-2015, 05:08 AM
#11
Member
iTrader: (8)
Join Date: Oct 2011
Location: upstate NY
Posts: 101
Likes: 0
Received 1 Like
on
1 Post
Car: 2013 ZL1 convertible
Engine: 6.2 supercharged
Transmission: 6l90e
Re: humount
Another day another Email. This time I threatened a refund and still to no avail. I might have to go through with a refund if they keep up the radio silence.
16 days without a single word or update is not okay.
Edit: The message about a refund apparently did the trick, he is gonna ship it out today.
16 days without a single word or update is not okay.
Edit: The message about a refund apparently did the trick, he is gonna ship it out today.
same happened to me. its amazing how he answers a email when its going to come out of his pocket. Not a good way to do business.
05-22-2015, 01:42 AM
#17
Re: humount
I ordered from HUmount on the 4th of this month. It's now been 14 days and my order status has not changed. I have emailed them twice with no response. I plan to call them tomorrow.
I wouldn't have a problem waiting longer if I could get an update. But for 100 bucks, 14 days is pretty slow as it is.
Sent out another Email.
Another day another Email.
16 days without a single word or update is not okay.
Maybe you missed the first sentence on the home page...All of our car radio mounting kits are built to order and that allows for a car radio bracket that is personalized for you!
Order Information - Order #2585
Firebird / Trans Am 1982-1992
- Main Lettering - Trans Am (3rd Gen Design)
- Trim Lettering - No Lettering or Line
- Lettering Location - Above Opening
- Illumination - White LED
- Head Unit Name / Model Used - Kenwood KDC x396
Canada Post Small Parcel Air 7-14 Days (Shipping to US): $15.00
Total: $102.00
Status History & Comments
Date Order Status Comments
02/17/2014 Pending
03/06/2014 Processing
03/14/2014Shipped
Last edited by SixSeriesCSi; 05-22-2015 at 01:50 AM. Reason: Added Information for Order
05-22-2015, 06:19 AM
#18
Re: humount
Maybe you missed the first sentence on the home page...All of our car radio mounting kits are built to order and that allows for a car radio bracket that is personalized for you!
Order Information - Order #2585
Firebird / Trans Am 1982-1992
- Main Lettering - Trans Am (3rd Gen Design)
- Trim Lettering - No Lettering or Line
- Lettering Location - Above Opening
- Illumination - White LED
- Head Unit Name / Model Used - Kenwood KDC x396
Canada Post Small Parcel Air 7-14 Days (Shipping to US): $15.00
Total: $102.00
Status History & Comments
Date Order Status Comments
02/17/2014 Pending
03/06/2014 Processing
03/14/2014Shipped
This isn't about the product, or how it's hand made, it's about the lack of communication with the business owner. I posted this on the 15th day. After I emailed him twice already.
He only responded, and shipped it out, once I said I was considering a refund.
That is not how you run a business.
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