Aftermarket Product ReviewProvide questions and answers about aftermarket parts for the Third Generation F-Body.
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I agree, The kid working the counter at my local store tried to sell me a throw-out bearing when I asked for a pilot bearing. He truly did not know the difference.
Haha yeah, I called and asked them to quote me for a felpro 1204 intake gasket...the guy said "hmmm, im not pulling anything up under intake gasket. Are you sure thats the part your looking for?". So with that said, yes sometimes the Vatozone guys can be stupid. But you gotta realize that its a store in a box kinda chain, they care more about putting up thier displays in accordance with the printout from corporate than they do much else.
Now being a FORMER Autozone employee I will take the opportunity to debunk some myths and reveal some actual cool stuff.
1: Bosch Platinum 4 plugs suck, period. Dont buy them.
2: Autozones ceramic brake pads suck, period. Dont buy them.
3: Autozone has a program called WITTDJR or "Whi-ti-ger", that stands for what it takes to do the job right. That program is the reason the red shirts will push hand cleaner, shop towels and those little packets of brake lube. Autozone makes a huge profit from those items.
4: Duralast windshield wipers really suck, I wouldnt waste your time on them.
Now on to some good things
5: Autozone will charge and test your old battery for free.
6: Autozone will dump your old oil for free.
7: Autozone can pull the check engine codes from your car, again for free.
8: Lastly, Autozone has a price match policy like most other stores. However they also can order hi-po parts for you from places like Edelbrock. Mix the two and your in buisness to match the craziest catalog price you could imagine...only. AUTOZONE DOESNT CHARGE FOR SHIPPING. If your lucky you can beat the spread on your local tax with the no shipping charge.
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may i ask how you became an "exemployee"
i used to work for pepboys and it is pretty much the same old BS with corperate morons who cant run a company
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You know. As long as the part # was correct for the application, I've never had a problem with autozone.
What bothers me is when I have to stand in line behind 20 idiots who don't know how to work on the car, but think they know more because the part didn't fit - when in reality they just don't have the ability to repair a car.
The quality of parts ? well some good, some ok. Warranty is nice. I've found the suspension parts from Napa is better quality than duralast, however it all bolts in the same.
The parts counter guys are not the greatest, but then again you should probably know what you are looking for. Generally I look up my parts before hand, write down the part numbers and hand the guy my list. If he forgot to ask you "10 inch or 10.5 inch rotors" well shame on him, and shame on you for not knowing there is a difference.
Unfortunately there are good and bad stories everywhere you go. It all depends on who you get at the counter when you go into the store. I've noticed that in the last several years the larger chains like autozone and advance tend to hire inexperienced people to man the counter. They depend on the computer to do all the work for them. Stores like napa, carquest and O'reilly tend to hire experienced people or at the very least try and keep one experienced person in the store at all times. I also noticed that everytime I go into an O'reilly store they look in the computer first and if they can't find it easily then they immediately go to a catalog. I've even noticed on occasion they will call their corporate hotline and get help. I've NEVER seen that at any other parts store. As a matter of fact every O'reilly Ive ever been in has those large catalog binders right behind the counter. Call me old school but I like the fact that they don't rely on a computer to do all the work for them. Plus there's the "I'm not sure factor" when it comes to a customers perspective. There have been times when I just was not sure about a certain option on my car. An experienced person can ask questions and zero in on the correct part.
Autozone is the #1 place I go to buy things I need.
Bought pads and shoes, both still working good (although my drums are inhearantly screwed up) Tps sensor that works, lots a bulbs and oil etc. Never had a problem with anything or anyone in A.Z.
BTW, I dont work there so I'm not bias.
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