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Old 11-07-2002, 10:30 AM   #1
blackacidevil91
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hawks thirdgen firebird and camaro aftermarket vendor

I tried to get a hold of them for the past three days. I was going to order the ram air 2 hood w/the cold air intake. Tried ordering overthe internet, but had to call for shipping. Day one...Beep Beep Beep. This number has been disconnected. Day two. I get some scary hillybilly sounding answering machine. Normally I would of left a message, but Im stationed in the middle east and trying to order parts for when I come home. So I just tried again and Im back to the whole Beep Beep Beep thing again. Do these guys not want business or what?
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Old 11-07-2002, 04:52 PM   #2
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theres nothing on their site saying anything is wrong!!

keep trying their just real busy....
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Old 11-07-2002, 08:21 PM   #3
Sickness91Z28
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Not sure what's up with that......they are a great business to buy aftermarket parts for our cars....
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Old 11-09-2002, 02:15 PM   #4
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Hi blackacidevil91, We are open, and we want your business, if you have a hard time getting through on the phone, email us at questions@hawksthirdgenparts.com. Be sure to call us between the ours of 9-6pm EASTERN STANDARD TIME Monday- Thursday.

Thanks,
BJ Hawkins
Hawks Third Gen Parts
www.hawksthirdgenparts.com
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Old 11-09-2002, 09:13 PM   #5
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I purchased my window louvers from them and everything went smoothly and no I don't have them on my car anymore.
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Old 11-10-2002, 09:54 AM   #6
iroc2nv
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i called regarding a ss hood....they said theyd get back to me but have not and didnt...so i spent the extra $50 and went directly to ascd and they were amazing...

now i have had nothing but problems from hawks....im not sure why..maybe because im not american but im not sure...it would be nice to have someone tell you the truth once in awhile...

now i have no clue where im going to get my ttop lining/speaker covers/sunvisors from since i dont think ill be trying to use hawks ever again...

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ascd ss hood,fx designs front bumper cover,apc side marker lights,soundspeed motorsports vs cavalier side skirts,andys autosport celica gts rear bumper cover,jsp apache wing (72 inches) 20 inch american racing 20 inches strong rims, 225/35/20 tires, mustang altezza tail lights,7 stage black pearl paint with 5 stage pearlescent flames

MOTOR:305 tuned port..(only for a bit longer) hooker shorty headers, msd ignition full header back exaust (2.25 inches)
ADDITIONS: FULL ECLIPSE SYSTEM including 7 inch screen dvd/mp3/cd player, 2 12 inch subs, 700watt amp, 500 watt amp, 6x9s

Full air ride suspension with a 4 switch box
visit my cardomain site
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http://www.thirdgen.org/techboard/vb...ber-14773.html
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Old 11-10-2002, 12:26 PM   #7
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Hi iroc2nv, if i remember correctly we have spoke with you several times via email and by phone, you emailed us both times about a Ram Air Hood WS6 style for a Camaro not an SS hood, I know you emailed us a few months ago, I believe in Aug. about the Ram Air II Hood and we got the shipping quote from our supplier and we emailed it to you, then last week you emailed about the same Ram Air II Hood November 2 to be exact and we had to email our supplier again to get another shipping quote and we called him, he never got back with us and we are working to correct this issue. We have numerous customers from Canada, however when we have a supplier that ships these hoods directly, we have to get a quote for shipping to Canada and without that quote we cannot know what to tell you for shipping. We don't want to overcharge or undercharge. We work very hard to keep ALL our customers happy.

Bruce Hawkins
Hawks Third Gen Parts
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Old 11-10-2002, 04:07 PM   #8
iroc2nv
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i may have jumped to conclusions but i never recieved a call back from you...

the email said that you needed to get back to me about shipping...and i understand that you didnt want to over or under charge me for a product and i salute you on that.. its just i get rather upset sometimes when i have the $$$ and noone wants to take it from me

i will be calling in about a month or so about the ttop lining/6x9 speaker covers/and the sunvisors...

i believe in giving everyone 3 chances...

i hope we can do business then..

thank you

iroc2nv
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ascd ss hood,fx designs front bumper cover,apc side marker lights,soundspeed motorsports vs cavalier side skirts,andys autosport celica gts rear bumper cover,jsp apache wing (72 inches) 20 inch american racing 20 inches strong rims, 225/35/20 tires, mustang altezza tail lights,7 stage black pearl paint with 5 stage pearlescent flames

MOTOR:305 tuned port..(only for a bit longer) hooker shorty headers, msd ignition full header back exaust (2.25 inches)
ADDITIONS: FULL ECLIPSE SYSTEM including 7 inch screen dvd/mp3/cd player, 2 12 inch subs, 700watt amp, 500 watt amp, 6x9s

Full air ride suspension with a 4 switch box
visit my cardomain site
http://members.cardomain.com/iroc2nv


http://www.thirdgen.org/techboard/vb...ber-14773.html
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Old 11-10-2002, 10:34 PM   #9
Sickness91Z28
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I have NEVER had any problems with Hawks.....really nice guys with really nice parts. I ordered my SS hood from them.....got a really great deal and arrived on time.....
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Old 11-11-2002, 12:19 PM   #10
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ok. I also tried to order on line. I think I put it in last week. I requested a total for shipping on the same hood. Nothing yet. Not even an email saying they would get to it. I think these guys do not like me. Im gonna call once more at the end of the month after I order my ramjet. I was planning on having the hood by the time I get home in December.
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Old 11-11-2002, 01:52 PM   #11
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I have never had a problem with parts or service from Hawk's; I have been dealing with Bruce ever since he went into business for himself. He will always go the extra mile, but keep in mind that Hawk's isn't some huge corporation with 200 sales drones ready to take your order. Heck, call or email Year One and see how long it takes for a reply. Bruce and his wife BJ will bend over backwards for you, but keep in mind they're only two people. Trust me, Bruce isn't prejudiced against anybody, not even Canadians
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Old 11-11-2002, 05:38 PM   #12
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I also think Hawks is a great place to deal with. I don't live far from them, and I have been over there a few times. I can tell you they do stay really busy. Like the other guys have been saying, it is just him and his wife. I'm sure they aren't ignoring any of you on purpose.
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Old 11-11-2002, 06:28 PM   #13
blackacidevil91
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They got back to me today, and hopefully everything will go smooth from here on. I also didnt realize there were only two people working this.
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Old 11-12-2002, 10:47 AM   #14
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They had another lady helping out on the phones, but she just quit. Heck, if I didn't love my job and live a little too far away, I'd go work for them myself !
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Old 11-18-2002, 05:39 PM   #15
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BJ?
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Old 11-19-2002, 08:28 AM   #16
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No, BJ is Bruce's wife...two of the nicest people I have met in the car hobby.
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Old 12-04-2002, 09:05 PM   #17
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Quote:
Originally posted by ohohblita
BJ?

edited, sorry I never intended to offend anyone.

Last edited by Mark A Shields : 12-07-2002 at 07:30 PM.
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Old 12-07-2002, 01:55 PM   #18
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lol
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Old 12-08-2002, 09:39 AM   #19
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Thankfully the offensive comments were removed...comments about ANYBODY's wife aren't appropriate, esp not the wife of a site sponsor.
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Old 12-08-2002, 10:37 AM   #20
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Quote:
Originally posted by LT1guy
Thankfully the offensive comments were removed...comments about ANYBODY's wife aren't appropriate, esp not the wife of a site sponsor.
that's just it, I never intended for it to be directed to any individual.

carry on.
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Old 12-08-2002, 01:50 PM   #21
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Quote:
Originally posted by LT1guy
Thankfully the offensive comments were removed...comments about ANYBODY's wife aren't appropriate, esp not the wife of a site sponsor.
Sorry for the OT, guys. This one's for LT1guy...

Joe,
I tried contacting you on camaroz28.com and you're not replying, however I see you're posting here...even today.
Did you send my money order back yet or not?
Thanks.

Last edited by soltan : 12-08-2002 at 01:54 PM.
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Old 12-18-2002, 07:02 PM   #22
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I sent Hawks an e-mails asking if they had the T-Top weather strip in stock and for a postage price as I'm wanting to order and they never got back to me. e-mailed them again and still nothing. Apparently my money isn't good enough.

So, anyone know where to get a good deal on a complete GM weather strip package? Hawks sell theirs to people with better money than me for $247.00.

Robert

Last edited by RMK : 12-18-2002 at 07:05 PM.
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Old 12-19-2002, 12:38 AM   #23
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I have ordered a full set of 4th gen seats from him with great results. Last week I ordered a fiberglass aero wing from him. He was nice enough to ask me to call him and he told be about the GTAUTO guy and ask if I would like to order from him. He told me that he is having his own mold made to produce the wings and production is about a month away. I wasn't billed just put on the list to get the first one They are good people, they are just extremely bussy. Give them a break, and be patient.
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Old 12-19-2002, 08:31 PM   #24
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Hi,
I want to let everyone know I have t-top weatherstripping kits in stock with 10.00-15.00 shipping,I answer emails all day daily but to the EXTREME amount of emails I recieve sometimes my email fills up,I am not making excuses,I am not prejudice towards anyones money,we work hard to fully service the third gen community,Please try to email again or call us 9-5 Monday-Friday.
Thanks,
Bruce Hawkins
Hawks Third Gen Parts
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Old 01-05-2003, 03:53 AM   #25
iroczrockz
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Man, you can't say he isn't trying that is for sure.
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Old 01-06-2003, 10:42 AM   #26
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Ive been buying parts for 18 years, and have dealt with dozens of suppliers, and have gotten better service from Hawk's than anyplace I have ever dealt with. They're good people.
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Old 01-07-2003, 10:11 AM   #27
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I called this morning, Bruce answered on the 2nd ring, he verified a part was available, he answered a technical question and then asked me to place my order online...I did so and got instant confirmation of my order. The entire process took barely 5 minutes! Can't wait to get the part
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Old 01-09-2003, 05:46 PM   #28
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Well, it's a whopping 2 days after I placed my order and the part is sitting right next to me. Great first impression. I'll definately order from Hawks again!
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Old 01-11-2003, 01:55 AM   #29
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I just ordered something from hawks too..

GREAT service. You do get much faster responce via telephone, but usually within a couple of days you have an e-mail responce also. I would deffinitely buy from there again.

Shipping was very fast, and everything was in order, for the most part. I had the wrong windshield wiper motor and Bruce told me to not worry about it. I should have the correct one in a couple of days.

Thanks Bruce.
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Old 01-24-2003, 02:51 PM   #30