Hawks Third Generation - Page 2 - Aftermarket Vendor Review - Third Generation F-Body Message Boards

deepsouthauto · 03-26-2006, 08:14 PM

I think Bashing Bruce is

, I've never bought anything from him, but have sold him several items in the past, I'm only 60 or so miles north of him, and let me tell you what I seen, a man that stands behind every thing he says and does, he never once tried to knock my prices or treat me like some jerk off that was just trying to make money. He is very serious when it comes to his business, and when it comes to a business like his that involves family, that's even better. You won't find that at Pep boys or Wal-mart.
As for you chumps bashing him, Are you human or do you need to be sent back to your planet? The next time you screw up or make a gods honest mistake ar get behind on anything including a tiny little bill at blockbuster, I hope someone is right there to kick you right square in the nutz. And the next time you try to find a 25 year old part in good shape, you'll wish you were a little more mature because chances are, you'll want to be calling him. If you haven't noticed, the price of scrap steel has doubled this past year, salvage yards are crushing anything that weighs over 2800 lbs. in no time flat, if this continue's for another year, where will you be when it comes to getting that part? Guess who's going to have it?
If you think his service is bad, you haven't dealt with the others North of him in Charlotte now have you? Not mentioning names, but I've dealt with them in the past and it was a joke.
Keep up the Killer work Bruce, screw these spoiled kids that have a silver spoon stuffed in their mouths, let them find it elsewhere, and as for them hurting your business, you don't have a thing to be concerned with, by the way, have you noticed a decrease in sales from these posts yet??? Didn't think so!

Thanks for doing what you do to keep these F-Bodies rollin!!!!! Joe

88 350 tpi formula · 03-28-2006, 09:58 PM

Quote:

Originally Posted by deepsouthauto

I think Bashing Bruce is

, I've never bought anything from him, but have sold him several items in the past, I'm only 60 or so miles north of him, and let me tell you what I seen, a man that stands behind every thing he says and does, he never once tried to knock my prices or treat me like some jerk off that was just trying to make money. He is very serious when it comes to his business, and when it comes to a business like his that involves family, that's even better. You won't find that at Pep boys or Wal-mart.
As for you chumps bashing him, Are you human or do you need to be sent back to your planet? The next time you screw up or make a gods honest mistake ar get behind on anything including a tiny little bill at blockbuster, I hope someone is right there to kick you right square in the nutz. And the next time you try to find a 25 year old part in good shape, you'll wish you were a little more mature because chances are, you'll want to be calling him. If you haven't noticed, the price of scrap steel has doubled this past year, salvage yards are crushing anything that weighs over 2800 lbs. in no time flat, if this continue's for another year, where will you be when it comes to getting that part? Guess who's going to have it?
If you think his service is bad, you haven't dealt with the others North of him in Charlotte now have you? Not mentioning names, but I've dealt with them in the past and it was a joke.
Keep up the Killer work Bruce, screw these spoiled kids that have a silver spoon stuffed in their mouths, let them find it elsewhere, and as for them hurting your business, you don't have a thing to be concerned with, by the way, have you noticed a decrease in sales from these posts yet??? Didn't think so!

Thanks for doing what you do to keep these F-Bodies rollin!!!!! Joe

I hope this was not towards me......... I had every right to say what I said. as far as my purchase. yes... bruce was very nice to me but, I am still waiting for the refund for shipping and my gear to come back. (so I can make the 21 tooth gear) is this bashing? no just plain and simple what is going on. this is just good old feedback

now the first poster should have said what happened. and leaves me to think bruce did nothing wrong since he won't say what happend

I for one am leaving replys on how it is going and that is all. if you don't like it too bad this is just how it happened. I have ALL the e-mails if you really don't belive me

as a note this place really went down hill the past few years... you can't leave truthful statments on here with out getting jumped on.

last time I checked this board was just for feedback on vendors not some love fest. I was going to give bruce another shot but the way this thread is going makes me think otherwise just in the way people respond on here.

stokedporcupine · 03-28-2006, 10:36 PM

i just bought a car from bruce, and i live about 670 miles away from him. it was the greatest experence i've ever had buying anything. no bull****, always got right back to me, and the car was better then i expected. i'd recommend them to anyone.

badjuju342 · 03-29-2006, 05:53 AM

Bruce knows me very well , I've spent over 4500.00 in parts from him over several different occasions , always got my parts and they were exactly as promised. I have absolutely nothing negative to say about Hawk's and I will buy from them again with total confidence.

B Rhodes · 03-29-2006, 02:15 PM

Ive also had 2 positive experiences with Hawks and would definately use them in the future.

Jim85IROC · 03-29-2006, 02:20 PM

I've bought stuff from Bruce before, and even talked to him and his wife at the GM Nationals a couple times. Bruce and his wife are fellow thirdgenners that have integrity and honesty.

Frank89IROC · 03-29-2006, 04:05 PM

Quote:

Originally Posted by Firebat

All upset and dont even mention your actual problem.

I bought a 4th gen spoiler from Hawks and one of the tips on it were a little cracked from shipping, I didn't complain about it and it wasn't worth shipping it back. It really didn't bother me. I probably should have called them anyway but i was too excited about how cool the spoiler was. Also, bought a fender and a ground effect from hawks. The shipping sometimes can take a while but really it was faster than what i expected. So, overall I give Hawks a rating of 9.3 on a 10 point scale. Oh and my next hood will be from Hawks Third Gen...

I got my cowl induction hood (a couple of years ago) from Hawks for my 1994 Trans Am, they actually told me before shipping to inspect the hood before the driver leaves because if it is damaged, I was not to accept the hood. The driver waited while I inspected the hood and it was perfect.

Larry Dunlap · 03-31-2006, 11:15 AM

I certainly recommend Hawks. Sure, sometimes it's hard to get a hold of him because they are busy, sure, sometimes you get the wrong part for whatever reason, but Bruce is always willing to treat you fairly and make sure you are satisfied in the end. You just need to be persistent and conscientous enough to call and get through and talk to they guy.

I bought over $1000 worth of body parts to repair my sons' firebird. The body shop guy said the hood was to warped to use. I sent pics to Bruce showing this and he credited my credit card for the price of the hood. He spent plenty of time with me making sure I got all the little pieces I neede for the repair.

Hey nothing is perfect, but Im sure glad Hawks thirdgen is there.

AaronIROCZ · 04-10-2006, 08:07 PM

I have also bought from bruce a couple of times. I only had 1 problem from them. There was a little mix up on the seat covers I ordered, (got the notchback rear style seat covers instead of the regular GTA seat covers)simple mistake. I called Bruce and got the mistake fixed and the correct ones sent to me very quickly. I couldn't complain about how bruce handled the situation. I recommend them to anybody. He does have alot of hard to find parts and also takes the time to work with companies to get discontinued parts reproduced. I will be ordering ALOT more parts from them for my 91 RS convertible in the future.

Aaron

My Black 1991 · 04-10-2006, 08:13 PM

I just got my front GFX today from UPS and I am pleased. Got them quicker than expected and I like how they send you an e-mail to track your order. So far I am satisfied with Bruce and Hawks. Thanks again!

Purple 92 SS · 04-13-2006, 01:46 PM

WHile I personally have never bought anything from Hawks, My neighbors Sam & Jeff have purchased / had them install alot into their 02 Silver SS. I personally Will be purchasing a lot from them.. When I work on my 01 Z 28 Hawks will be the ones i take it to. When I buy weather stripping and the like for my 89 convertible and 92 hdtop they will be the ones i purchase from. I dont see how everyone thinks you will get PERFECT service from anyone.. Yes, there may be mistakes, we're all human, but at least they do their best to fix things. I met both bruce and his wife last year at G9, they were real cool to talk to .. true enthusiasts.. I cant wait till i get my hawks parts, and my hawks front window banners on my cars! (i need thee if you feel like donating them to me Bruce!

)

-steve

8Firebird8 · 04-25-2006, 10:22 AM

With owning two Firebirds, I have purchased ALOT of parts off of Hawks.... The only complaint I've ever had with them is sometimes shipping takes a little longer than expected... But for a place that has parts other places wish they could get... its worth the wait. I've found that if you call/email them with a concern, they are more than happy to help you out.
-Bryan

forace87iroc-z · 05-13-2006, 09:11 AM

I have bought from Hawks many times and never had 1 problem. They always answer anyquestions promptly and give very good advise on any questions I have had. I'll stick with them when I need something they have that I want. Take a chill pill.

doktaluv · 05-29-2006, 10:12 PM

I'm really glad I looked at this thread specifically and to a lesser extent quite a few others related to Hawk's. I've been perusing the site for a long time JUST ABOUT to click on the new front spoiler for my '84 and a bunch of other random parts, but I've always had an excuse not to (aka "I don't have time to put them on, I can't afford it, etc. etc."). Thanks to this thread, I'll be making my first serious parts purchase for my T/A through Hawk's. I love those seats and would be more than willing to throw some buck-a-roonies down for 'em.

Hehe, this means you'll be getting an order for a spoiler soon, Bruce

MurcoRS · 05-29-2006, 11:29 PM

I just purchased about $500 worth of stuff from Hawk's 3 weeks ago, and am thrilled! The door panels, trim tops, and sunvisors came way sooner than expected and I'm a happy camper!!!

80's Al · 05-30-2006, 02:51 AM

I puchased a complete TPI383 off of Bruce out of a running GTA that was for sale as a complete car....

He let me come up and test drive the car it was in, and then removed everything I needed to pick up. He even threw in a couple of things for free.
He got me the flywheel I needed, and then I bought the entire rear disc brake setup off him....

Pretty reasonable guy, I think.

I work for a distribution company. We ship large LCD and Plasma TVs....things don't always go as expected with these shipping companies.
And definitely when you deal with large items and high volume. You can spend all day just trying to track down 1 thing or get an issue resolved...then throw in a few upset customers.....

Just my

80's AL

Firebird1984 · 05-30-2006, 10:11 PM

I have had dealings with Hawks and have had absolutely no problems whatsoever. I recently bought some recovered seats from them and they arrived in excellent shape and very quickly. I would purchase from them again without hesitation. By the way, the seats I bought were viewed by our insurance representative when I was seeking a stated value on the car for insurance purposes. He really liked them and when I told him where I got them from, this guy knew exactly who I was talking about. Evidently others he has run into have used Hawks to restore their cars as well. Sounds like a vote of confidence to me!
Brad

92 Formula · 05-31-2006, 01:05 AM

I have had a recent great experience with Hawks, too. I purchased a fog light for my '97 SS and paid with my credit card. Unfortunately my credit card company mistook two small purchases of gas and a big purchase at a merchant as a possible credit card theft. They locked down my card. I didn't find out about it until during the weekend. I took care of everything on Monday and Hawks got my parts to me extremely quick.

Thanks Hawks.

StevenK · 05-31-2006, 01:20 AM

Quote:

Originally Posted by 89rsragtop

Bruce did my ls1 swap. Two years still trouble free!

Dude, pull that stock airbox off and run a CIA, look in the LSX engine swap forum for a dyno sheet to show you just how much power your loosing there.

I wish I lived close enough to have had Hawks do my swap, it would actually be done and not sitting there waiting for me to finish it

hellz_wings · 06-27-2008, 08:33 AM

I know this is an old thread but I just would like to state that I've ordered about 4 times from hawks, well over 2k in parts.... (not including shipping) and I have to say I'm extremely pleased with the parts I got, and the delivery time (me being in Canada that is an issue sometimes). Also their customer service reps over the phone are VERY friendly I spoke with this lady and she was very kind to help me choose the right items to purchase for my car, and also what NOT to purchase. Any other company would have just said "yeah that's good buy that".
So as of now, I have great respect for them and plus to me they are one of the best third gen companies that exist on the planet! We should appreciate that they are there for us when we need.
Later,
-Marc

89transam*pearl · 06-28-2008, 07:11 AM

Quote:

Originally Posted by hawksthirdgen

To Cat 59 ,
your order was placed on the 23rd of NOV and is scheduled for delvery on the 12/2.Your card was charged as this is a drop ship item and most of our deleveries take 7-10 business days some times faster the 2nd of December makes 10 business days so we are right in line.I do not see why we are as bad as you say we are if there was a problem so bad i would think one would be mature enough to make a phone call instead of sending threating emails and website bashing,you should think about this as it effects more than one person and is a little uncalled for.feel free to call me to discuss further

To resto roc,
I am sorry if your email wasnt anwsered in a timely matter although i am not sure what it was about as I anwser 98% of the emails here which calculates to around 200-250 a day we are very busy and I think do extremely well on turn around time so if we were slow with you I am sorry, we look forward to you possibly being a customer in the near future.Thanks for your consideration.

To all of our satified and future customers,
I am not trying to get on the board and argue with anyone I like to think there are MANY satisfied customers out there and if there is ever ANY problem in the future ALL you need to do is call and discuss like a mature adult and it will be handled if there is ANY possibilityat all to fix the problem. PLEASE think about what we say or do before we do it.
If I am given every opportunity to rectify a problem and DO NOT I can understand a response as this but i do not think this was called for as well as Mr Cathcarts email.To all of you again first and formost thank you for your business and support.

Thanks,
Sincerely,
Bruce Hawkins
Hawks Third Generation

One happy customer here !!

Yourgo · 06-28-2008, 08:23 AM

Dealt with them once and had no problem. Would do so again.

Yourgo.

RestoRoc89 · 06-28-2008, 02:50 PM

Interesting to see this thread revived. I made one of the initial comments complaining about slow email responses and I would like to redact that statement now. I have since bought several 1993-specific parts for my fourth gen from Hawks that I couldn't find anywhere else. The entire buying experience was pleasant and quick. The woman who answered the phone and took my order was very friendly and polite, the parts were packaged very well and arrived here in Canada in less than a week and the used gauge cluster I purchased was in perfect condition, just as Bruce had stated. In the near future when I start reassembling the Iroc, I WILL be buying from Hawks again.

hellz_wings · 08-26-2008, 08:34 PM

Have to say another great thing about Hawks...

I had made a rather large order of interior parts, door parts, and a few other things... I had received the package but didn't have the time to check everything thoroughly, until the time came where I was rebuilding my doors and replacing interior stuff, I realized two items were nowhere to be found... I checked the box a zillion times, and came to the conclusion that they must have forgot to send them, so I contacted them about the issue and right away Bruce replied to me promply and promised to look into it and a day later they are sending to two items to Canada free of shipping charge! Incredible company I've never seen a company deal with a client like this before!!! I'm speechless...

I'm doing an LS1 swap soon and the places that do it here in Montreal, Canada want around 20,000$ for the complete swap, so it looks like i'll be paying a visit to them in South Carolina sometime soon! Hehehe...

Later,
-Marc

Reid Fleming · 08-26-2008, 10:11 PM

After dealing with my seatbelt that wouldn't retract and finding out that GM discontinued them, I wondered how I would pass my yearly safety inspection.

Hawks Third Gen to the rescue. A quick email from them to verify exactly which seatbelt I needed and 5 days later it was at my front door. I give him 2 thumbs up.