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Reload this Page This one's just plain silly

Aftermarket Vendor Review Provide questions and comments about aftermarket part vendors for the Third Gen F-Body.

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Old 06-24-2009, 02:53 PM   #1
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Join Date: Apr 2009
Location: Iroquois, ON
Posts: 333
Car: 87 IROC-Z
Engine: 5.7 TPI
Transmission: 700R4
Axle/Gears: Not sure, gotta look it up

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This one's just plain silly
So I need a pigtail to hook up my OEM stereo. Do a search and find an e-Bay seller "CarNeon/12v_Accessories". $6 to ship a $4 part. Ok I'm in no hurry I'll bite. Part shows up on the 1st of June and it's the wrong one. I used the e-Bay feedback form to contact them. Running through their feedback score I notice they're not exactly on the ball with e-Mail so I give them a call, as they recommend and we manage to resolve the situation in about two minutes. Replacement part is on the way.

So today, 24 days after that e-Mail and conversation I get a response.

"Dear knottybuoyz,

I think before you do anything you need to call tech support at 800 258 0946 as a professional installer before jumping to a conclusion

-carneon"

My response

 "Dear carneon,

 I did! I called your guy as recommended on your listing. We got it all worked out. How come it took 24 days to respond to my query? Why bother at all?

- knottybuoyz

He writes back a few mins later...

 "Dear knottybuoyz,

Oh so you think emails the perfect solution... thats why we ask to call for problems. How come you are wasting more of my time with useless emails?

- carneon"

By now I'm hooked and can't let this one go...

 "Dear carneon,

That's a nice attitude to present to your customers. e-Mail when used properly is a very effective customer support communications medium used hundreds of millions of times a day by millions of customers and the companies they decide to do business with.

I wonder how many will keep coming back with the kind of attitude and customer service you just presented?

Two days to answer an e-Mail is good with me. Twenty Four days? Nope don't cut it, sorry.

There I wasted some more of your valuable time. Unless you're pulling down more than $75/hr your time is worth more than mine.

- knottybuoyz"

So as I Push the "submit" button this pops up! Precious, I had to send him the link to the screencapture!

 "Dear carneon,

Hey, check this out....

http://i237.photobucket.com/albums/f...baycapture.jpg

Now there's a joke for ya!

- knottybuoyz"



Sorry if it dragged on a bit. It was amusing and killed off half an hour of a boring day at work!
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Mods: Motorvation Stage II, Magnaflow 3" Catback, UMI SFC's, UMI Trailing Arms, Holley 52mm TB & Granatelli adjustable MAF.


'87 IROC-Z 5.7 TPI (Money Pit)
'99 GMC Jimmy (Money Pit)
'99 Jeep Wrangler TJ (For Sale)
'87 Sunray Mirage Cruiser (For Sale)
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Last edited by KnottyBuoyz; 06-24-2009 at 02:59 PM.
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Old 06-26-2009, 10:03 PM   #2
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V6F1R3BRD's Avatar
 
Join Date: Feb 2009
Location: N. Virginia
Posts: 586
Car: 1987 Firebird
Engine: 2.8 V6
Transmission: 700r4
Axle/Gears: 3.42

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Re: This one's just plain silly
Lol dude needs to get his stuff straight before running a business.
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Old 06-27-2009, 01:05 AM   #3
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Join Date: Apr 2008
Location: Mt. Juliet, TN
Posts: 104
Car: 1984 Z28
Engine: 305 HO, 408 under construction
Transmission: 700r4
Axle/Gears: 3.73

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Re: This one's just plain silly
wow, that one's goin on the list of who not to buy from.
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Old 06-27-2009, 01:31 AM   #4
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Join Date: Jun 2009
Location: Thunder Bay, Ontario, Canada
Posts: 1
Car: 1985 Z28, 1994 Dodge Ram 4x4
Engine: 305 in Z28, 318 in 4x4
Transmission: 700 R4, n/a
Axle/Gears: 323 posi

Classifieds Rating: (0)
Re: This one's just plain silly
Unbelievable! ..I think he used to "shuck" fries at his last job! .....P.S.("Dodgeismo ,Dodgy.. is now, "Chevy.Ismo") ..(Chevy.Ismo@hotmail.com).
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Chevy.Ismo@hotmail.com [SIGPIC][/SIGPIC] "1985 Camaro Z28 T-Top"
305cid (0.040" overbore),(Victor JR. DBL. plenum intake w/ 750cfm Holley DBL. pumper; 700 R4 (Transgo shift kit); Defender SRX+4 60S rubber, Z28 16" wheels (chromed); 4th gen (1997) Blk. leather seats... [all to be installed after "FULL" restoration this summer/fall] ./\.\/./\.\/./\.\/./\.\/./\.\/./\.\/./\.\/./\.\/./\.
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Reload this Page This one's just plain silly
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