I purchased a Pioneer DEH-P9600MP from this seller on Feb 10th, 2008, and received it on Feb 14th, 2008. When I opened the box, I found no wiring harness. I contacted the seller, and he said that he would ask the shop about the wiring harness. After a while, when I didn't hear from the seller, I brought the radio to a professional electronic technician who put the radio on a device that replicated both the voltage and amperage that the radio would receive in the car. The technician determined that the radio was dead. I contacted Kevin who first accused me of switching the radio with one that was dead, then said that the shop sent him the wiring harness and he will ship it my way. After a while without hearing from Kevin, I found out that one of my friends has the same radio, so I brought it over to his house, and we plugged the radio into his car... nothing. I informed Kevin about this, and he promised me a refund. A few days go by and no refund, so I file a dispute with paypal. Linda, whos name is on the paypal account, responds saying she won't issue me a refund because I've had it to long! I respond to her telling her the story and sending her all the PMs, and she says that I most likely switched the radio out with my friends who didn't work, and she won't issue me a refund!
What a crock. Do not, I repeat, DO NOT BUY ANYTHING FROM THIS... person. I researched before I bought, and really didn't see where this seller scammed anyone, so I gave it a shot. I've been nothing but flexible with the seller trying to make sure the radio didn't 100% work, and even believed that the radio might have been switched at the shop (which you will read about next post). This person has done nothing but lied, and honestly should be aloud on this site anymore. Following this post will be our conversation via PM.
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cooltc2004 @ 02-14-2008, 06:27 PM
Hey, I got the package today. In the box, I found the owners manual for a DEH-1600, and was wondering if you had to correct one / needed this one back? Second thing is there was no wiring harness in the box. Did you have this? No local stores have it. Let me know. Thanks
L.I.N.Y.92CAMARO @ 02-14-2008, 06:35 PM
The owners manual I thought I put the correct one in there but I will double check with my folder of all my manuals and etc... But when you say wiring harness what do you mean? The place that uninstalled this one didnt give me any wiring... Was there supposed to be wires with the radio? I though you plug the car's wires and harness into the radio? Let me know and I will help you with anything I can.
cooltc2004 @ 02-14-2008, 06:56 PM
Alright, if you want the DEH-1600 manual back, just let me know. About the wiring: Yeah, there is suppose to be two wiring harnesses included with the radio. The first one is for the power to the radio and speaker outputs which is needed to connect to any vehicle. The second is the RCA output cable that connects to the amps and such. I need both these cords, and brand new from Pioneer is over $60.00. Since you had it professionally removed, what probably happened is the place that uninstalled it kept the cords to install in another vehicle or sell. Possibly if you could give a quick look around to see if it slipped out of the box, and if not contact the place that installed it and demand that they replace them. Below are links to both cords on Pioneers website. Let me know. Thanks TC
http://parts.pioneerelectronics.com/...uctNum=CDE7701 http://parts.pioneerelectronics.com/...uctNum=CDE7437 L.I.N.Y.92CAMARO @ 02-14-2008, 07:25 PM
Yea I know they didnt give those back to me. I will call the place first thing tomorrow and see what happened. Are you sure they were supposed to give me RCA cables back. I thought that was only if you had a subwoofer and amps hooked up?
cooltc2004 @ 02-14-2008, 07:46 PM
The radio should have come with them new from the factory, just incase whoever bought the radio wanted to hook up amp and subs. Let me know what they say. Thanks.
cooltc2004 @ 02-16-2008, 03:45 PM
Did you get a chance to call them? Any news?
cooltc2004 @ 02-19-2008, 01:58 PM
Any update?
cooltc2004 @ 02-22-2008, 12:37 PM
Its been 8 days since you said you were going to call the place and see what happened, is there a reason why you can't tell me what happened with it? I can't use the radio without these parts, and several people have told me that I didn't get a complete radio, like promised, without these 2 connectors. And your profile says: Last Activity: Yesterday 02:06 AM so I know your reading these.
cooltc2004 @ 02-24-2008, 12:54 AM
I had the radio tested today, and it does not work. I would like my money back, then I can send you your radio back. You haven't been returning my Private Messages, so if I don't hear from you by Monday night, I will be filing with the resolution center of paypal.
L.I.N.Y.92CAMARO @ 02-24-2008, 02:49 PM
What do you mean it does not work. It was just playing in my car 3-4 weeks ago. The radio place is trying to track down the wires. Said they are going to call me back with-in a few days. Not for nothing but I dont want a non working radio. I have no idea what was done to it, or if it was switched.
cooltc2004 @ 02-24-2008, 11:23 PM
When I had it tested, it did not work. I don't know why it doesn't work, but I didn't switch anything. It still has your CD in it which I have no idea what it is because I cant get the radio to turn on to eject it. If your shop finds the cable and it works, I'd be happy to keep the radio. But as of right now, I have a non working radio.
cooltc2004 @ 02-27-2008, 09:19 PM
Have they contacted you yet?
**NOTE** Here we talked on AOL Instant Messenger where L.I.N.Y.92CAMARO said that he received the wiring harness from the shop and will be sending it to me no later than Friday, 2-29-08. I have the log saved if necessary.
cooltc2004 @ 03-06-2008, 12:20 AM
Haven't heard from you in a few days. Did you send the wiring harness?
cooltc2004 @ 03-09-2008, 01:14 AM
I need you to get back to me, I'm getting fed up with waiting without hearing from you. It says that you were active Saturday morning at 1 AM, so you could have answered my question then. Monday, if I don't hear from you, I'm going to file a claim with paypal.
L.I.N.Y.92CAMARO @ 03-10-2008, 04:46 PM
What question am I supposed to be answering?
L.I.N.Y.92CAMARO @ 03-10-2008, 04:48 PM
Oh yea just because it says someone is "active" or "online" doesnt mean there really on. I leave the website open for days somtime's so it will show that I'm online that entire time, but if im not at the computer im really not on.. Thanks,
cooltc2004 @ 03-10-2008, 06:18 PM
You had said that you would ship out the wiring harness no later then last Friday, and I wanted to see if it was on the way. I need this wiring harness to be 100% sure on whether the radio works or not.
cooltc2004 @ 03-12-2008, 10:14 PM
I found out that one of my friends has the same radio, so I took the radio to his house and we plugged it into his car and it didn't respond. This is proof positive that the radio is bad, so I would like my money back by Thursday. If not, I will be contacting paypal. Thanks
L.I.N.Y.92CAMARO @ 03-12-2008, 10:14 PM
I will be refunding your money. Please send back the radio when you receive the payment. I am very sorry for this... I have a bad feeling about the audio shop, I'm thinking they switch mine with a piece of junk they had lying around. Again I am very sorry for this mistake. Do you think its possable the shop did this to me? I never heard of a radio working then not working, since your knowledge of electronics far exceeds mine I am looking for your opinion/help. Thanks,
cooltc2004 @ 03-12-2008, 11:17 PM
Thank you, as soon as payment is received, the radio will be shipped out. Unless you are watching the shop at all times when they are handling your radio (which is nearly impossible), it is very possible for them to of switched it out.
cooltc2004 @ 03-15-2008, 12:54 AM
Any idea on when I can expect the money back?
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And Linda's response via Paypal:
From Seller: Linda Mazurkiewicz on 3/17/2008 15:57 PDT
I do know the shop, they are reputable and have installed an alarm in my car. I don't know if YOU switched the radio with your "friends" (that maybe didn't work). I know this radio worked before it was shipped. I cannot issue a refund.
