i wold have to say go with Spohn, i have UMI subframe connectors, panhard, and lower control arm relocation brackets. my first dealing with them, i had ordered the single adjustable panhard, which i still feal is a top notch piece, as good as any out there.
My first umi purchase was a adjustable panhard bar, i bought it on ebay with buy it now, and sent them an email stating that i wanted it to be red in color and to please notify me when the order ships via "UPS tracking #"
i heard nothing back and after 2-3 days sent another email and heard nothing back and so on and so on, untill about the 4th email and a week later, i threatned to STOP PAYMENT ........ then i got a response....
please remeber this is a forwarded email and the post at the bottom is the begining of the email, and the last one at the top is the end.
this is the first of many response back from them, after a week of ignoring someone they had collected $125 and sent no product to
this is an actuall email.....
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Date: Mon, 17 Dec 2007 08:13:42 -0700
From:
ebayauctions@umiperformance.com
Subject: RE: Message from eBay Member Regarding Item #130090740315
To:
pimpit420@msn.com
Hello,
Thank you for contacting us. I was able to track your order down and it appears that we never receivd notification from eBay or PayPal on this order. I did pull the order and I will Rush it through to ship out today. Most of our orders are taking 5-8 business days to ship right now due to the demand of our product. However, since this was an error in our system I will rush it for you. I do apologize for this delay and you will receive a tracking # via email this evening for your package. According to my records, shipping time is 4-5 days, so you will receive it Friday, Monday at the latest.
Again, I do apologize for the error in our system and any inconvenince this may cause for you. Should you have any questions or concerns, please don't hesitate to contact us.
Thank You!
Marlena
Executive Assistant
UMI Performance Inc.
www.umiperformance.com ebayauctions@umiperformance.com
814.857.5400
-------- Original Message --------
Subject: Message from eBay Member Regarding Item #130090740315
From: "eBay Member: happydudescott" <member@ebay.com>
Date: Fri, December 14, 2007 7:07 pm
To:
ebayauctions@umiperformance.com
Dear umiperformance,
?????????????????????????????????? anyone there or should i just cancel my order
-------------------------------------------------------
so i wait a couple more days and still nothing, no tracking number, and i ask whats up, and marlena says the order will ship 2day or 2morrow at latest, so im a little ticked off, i though this company was good and had good customer service,...WRONG.
it doesn't ship that day, or the next, and i send another emai lasking wtf i thought you were going to rush ship it
and i get back
sorry...... blah blah blah we did misplace the order, but we didnt say anything about the rush shipping......
-Marlena
WE SENT A FEW MORE EMAILS BACK AND FORTH, EVERTIME THEY RESPONDED THEY HAD A DIFFERENT STORY AND EXCUSE
whoa first they didn't receive the oreder and now its missplaced???????????, STILL HAVNT RECIEVVED THE PANHARD I HAD PAYED FOR WEEKS BEFROE
so i send another angry letter and this time RYAN Responds
he says...
"marlena was polite with you.....we did misplace your order, and appologize, we never rush ship anything so marlena didn't tell you that, plus........"
THIS IS WHERE IT GETS FUNNY....... "marlena said she spoke with a very nice woman, on the phone, and understood the mixup and she said that it was ok and YOU weren't mad." ?????????
B.S.
GOOD STORY TELLERS, THEESE PEOPLE ARE!
LMAO LMAO LMAO
FIRST OF ALL THIS IS ABSOLUTE 100% B.S.
I NEVER CALLED UMI, SO I NEVER SPOKE WITH ANY OF THEM ON THE PHONE?????? SO WHERE DOES THIS MISTERY WOMAN COME FROM???????????????
I DON'T EVEN LIVE WITH WOMAN, LMAO, SO DID THE IMAGINARY WOMAN CALL THEM OR DID THEY CALL THE IMAGINARY WOMAN, I ASKED THEM AND THEY SAID MAYBE YOUR MOM????SHE PASSED 3 YEARS AGO. OR MAYBE YOUR GIRL FRIEND????????? DON'T HAVE ONE.. GOTTA LOVE THE LIES
THIS IS THE GOOD PART, THEY SAID THE WOMAN NAME WAS
"CAROLE" WHICH IS KINDA SCARY BECAUSE THAT IS MY MOMS NAME, THEN I FIGURED IT OUT HERE NAME IS STILL ON THE PAYPAL ACCOUNT AS THE SHIPPING ADDRESS.
SO THE NEXT TIME YOU GUYS TALK TO MY MOM TELL HER I SAID "HI," AND ASK HER IF SHEES BEEN HAGING OUT WITH ELVIS?
THIS WAS THIR FIRST PURCHASE, I WISH IT WOULD HAVE BEEN THE LAST.
I REALLY LIKED THERE SUB-FRAME CONNECTORS SO I HAD TO BUY THEM AND I SAID WTH I'LL GET THE LOWER CONTROL ARM RELOACTION BRACKETS AS WELL.
ONE OF THE RELOCATION BRAKETS WAS WELDED IMPROPERLY.....THEY SIDES WHEREE THE BOLT/NUT GOES TO, TO SECURE THE LOWER CONTROL ARM IN IT'S POSSITION.
THEY WERE POINTING IN ABOUT 3/4 OF AN INCH, TO NARROW, I HAD TO TAKE THEM TO MY SHOP AND PUT THEM IN THE VICE AND PRY THEM APART SO THEY COULD BE USED, BROKE THE POWDER COATING OFF.
AND THE SUBFRAME WERE SCRATCHED TO AND DENTED, THEY RAPPED THEM IN ABOUT 20 FEET OF BUBBLE RAP, TOOBAD THE SUBFRAME CONNECTORS WERE RAPPED IN TOGETER WITH NOTHING BETWEEN THEM , SO THEY RUBBED A GOOG BIT OF THE POWDER COATING OFF,
BYE THE WAY I COULDN'T FININSH THE INSATLL ON THE PASSENGER SIDE BECAUSE THE PART THATS SUPPOSED TO RUN OVER THE EXHAUST WOULDN'T CLEAR THE EXHAUST, WHICH I HEAR IS A PROBLEM WITH THEM, EVENTHOUGH ON THE DESCRIPTION IT SAYS IT WORKS WITH STOCK AND MOST AFTERMARKET EXHAUST
I'M TIRED NOW...... GOODNIGHT