Third Gen Resource -- what is customer service????

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Mar 4, 2003 | 05:56 PM
  #1  
You know, I think it absolute nonsense to make a customer wait for merchandise , correction the CORRECT merchandise.

Third GEN Resource will send out the wrong stuff, then say they will not send the right stuff until you send them back the wrong stuff, ON YOUR DOLLAR!


You know, I dont think I will order from them again....nope.

:nono:
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Mar 4, 2003 | 08:49 PM
  #2  
sorry to hear about you bad experience!
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Mar 5, 2003 | 12:42 AM
  #3  
I'm sorry you had a bad experience with them. I called roy up and he had my part to me in a matter of about a week. No problems here.
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Mar 8, 2003 | 01:53 AM
  #4  
I ordered a seat track for my GTA seat like...back in early January or really late december from Thirdgen Resource.

Reason I did that is b/c the seat track was split at the middle on the drivers side, hence i only had three mounting points.

Being in college it took me til now to find the time to get home to check the part out, but when I did, well, the one they sent me was missing one of the *back* mounts, which obviously wouldnt do, yanno?

Called em on Monday to inquire about having a new track sent out, and the guy said he'd get back to me that day.
When he didn't, I called back Tuesday to check, and found out that a new track had been shipped out Monday afternoon.

Hell, I can't complain with that at all....I'll get home to check the track out in the next few days, but I imagine it'll be the correct one.

So, at this point...Sorry you're having such a difficult time...all in all they've got another satisfied customer on this end.

-Jason
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Mar 19, 2003 | 10:57 PM
  #5  
I have bought countless things from Roy and Stacey. I got a bunch of parts back when I had my black 92 RS and continue to with my 91 Z. They are always very helpful.
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Mar 20, 2003 | 01:36 AM
  #6  
it sucks that u had a bad experiance with them...

i ordered weatherstripping from them and everything went well. no complaints here.

looks like different things happen to different people.
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