I recently purchased (November 07) a BBK Throttle Body from a vendor off ebay. Needless to say after installing the unit I started to have tons of problems with the car. After changing just about everything under the sun we realized that the TB had a hair line crack in it and was dumping antifreeze on my IAC.

Contacted the vendo and he did not respond (until today). So when I did not get an immediate response I contacted Bryan at BBK. The asked for proof of purchase and replaced the TB without any hassel.

Customer service like this is what makes a company great. Bryan and BBK are top notch in my book and I would recommend anytime.

Thanks Bryan!!!!

 

Well the customer service at BBK just keeps getting better. After receiving my replacement Throttle Body I still had problems with an antifreeze leak. It appears that for some reason the BBK TB will not make a flush seal on my car.

So I contacted BBK and they had fed ex pick up the new and old unit and get this... They contacted the original shop where I purchased the first unit from and authorized them to issue me a refund.

Wow!!! Here I thought I was going to be stuck with a TB I can not use.

Thanks Bryan and Sarah at BBK!!!!!

 

why are you running antifreeze through your TB anyway???? Just bypass the TB and you would not have any issues.
Jarred.

 

Very valid point; however the part should function as designed and not fail when you try to do a "stock type" replacement.