injdinjn

Bring your vette in to the dealer and have it wrecked.

http://www.ls1gto.com/forums/showthread.php?t=125600

bluethunder28

iTrader: (1)

This has nothing to do with GM. This is a dealership problem.

Guest

Huh? Dealers dont get there without GM's approval. They're every bit as responsible seeing as how their logo is plastered all over the place.

Russ-So Cal

I just went to your link, and according to what was posted in the first post that came up, the dealer is going to take care of the customer. It appears from the letter the guy posted from the dealer that they claim the problem slipped past them. It may have been brought to their attention by the number of people who responded to the dealer as a result of the post. In any case, you can't blame the corporation unless the problem becomes a practice by this dealer of wrecking customer cars and refusing to have them repaired or replaced. If G.M. yanked the franchise from every dealer who had a problem, they wouldn't have any dealers left.

Guest

I guess the point is being missed. Its not about wrecking a car, its about a continual history of GM dealers not caring about cars. I look at this and see things havent changed since my last personal dealings with them when I had a problem back in 1989... nothing has changed a bit. They're shady and dont care about cars already sold. Explains why people buy imports if you ask me. Once they have your money and have pushed your car off the lot, you're on your own, pal.

GM is totally responsible. You cant buy a car from GM, nor can you have it repaired by GM. They allow these franchises to carry their product and uphold whatever standards they want upheld, which is basically whatever the hell they feel like doing as usual. Lets say for example that the dealership went out of business the following day, then what? From my own experience that means GM will offer up a third, you foot the other two thirds. Great product backing... like none. Really makes you want to deal with them when nobody wants to have any personal responsibility.

hattmuber

no,no,no, the dealership buys the cars at a cost the dealer ship is free to exploit the prices,service and everything else at will, the factories only give "guildlines" to operate under, dealer ships are meer distributers. complain to gm.corporate and and if that dealerships get enough complaints youll will see what I mean, thell make it right for u, and repremand, the dealer,I have seen bad dealer get their certification yanked for bad practices! our only B.O.P. dealership is now a hyundai/suzuki dealer, ouch! and yes u can buy from gm,and you can pick what dealer itll be shipped to

injdinjn

The whole GM attitude is one of them being holier than thou.

The last GM rodeo I ent to will be my last. I specifically went to check out the vette. The test lap was a joke, the shotgun told me to shift from 1st to 2nd and leave it there, then kept yelling at me because my hand was on the shifter. So I left the car in 2nd and let it jerk and lurch as I idled into the park area. As I left I told the rider off too.

Since then I have been to a couple of dealerships looking at the new vette and you would think I was a wino trying to buy a ferreri. "Dont touch, no you cant sit in that one. there is a used one on lot you can sit in." "Test drive well we only let buyers drive the vette".....................

Its nothing but a $80K chevy, $<60K for the C6. I can go to a Mercedes or BMW dealer and climb in and around and test drive their $80K vehicles and they are encourging me to do it.

GM and their dealers need to climb down off the pedestals they put themselves on.
As I wrote in the car show post, "GM execs, go to the car show and visit your competation you'll learn something."

injdinjn

from someone at another board, I really like the key part.

dealer i used to work at , i wrecked a guys astro van in the rain , they fixed the van i was in plus the ladies car , AND fixed her a/c just because

and that was at cormier chevy along side the 405

worste part is the guy had just gotten his van outta the body shop at cormier from a previous accident

and both were given rentals , 1 of the owners was a little pissed i enterupted his meeting with the service manager , lol


glendale pontiac here in phoenix az , blamed me and my g/f for them loosing the key for our gto , and the gto key is the size of a key fob with the key sticking out of it , so basicly HUGE , all cause we lef the car there 3 days , because they couldnt grasp the word DETAIL , car still had the glue lines from the factory body bra all over

and worste is pontiac wont do crap about it , GM shoulda killed pontiac instead of OLDS , lol

hattmuber

I never had anything like that,happen I drove the SS the first year out and frankly beat it pretty good, With the saleman with me, and he actually encouraged it, and same with the vette 2 years ago,And I was only 25 ur 26 yrs old surely not the demograf of a guy with 65k to spend, but no seemed to care and as far as the whole thing that they wouldnt let you drive it the way u wanted, of fear of u messing it up, just proves that the dealer ship owns the car,not GM, and the dealer ship does not want to pay for the fix should sumpin go wrong, and by the way when I bought my 05 nissan altima brand new, I almost didnt because of the same stuff you said, but that was a nissan dealer,?

Kevin91Z

iTrader: (1)

You're almost thirty and you type like you're 15? It hurts to read your writing...

JulieGTA

If he was from California, I'd understand why.

firebirdjosh

iTrader: (1)

I can make lists of complaints about all the other car companies, too. It's hard for a huge corporation to regulate every single dealership whether its GM, Toyota, BMW, etc.

Russ-So Cal

What is being said about G.M. may have some truth to it, but I don't think it is any different with anyone else. I used to own a Ford Taurus. I had it almost 4 years before I found a Ford dealer who didn't try to rip me off everytime I went in for warranty service. There is a local Toyota dealer who is currently under investigation for bait and switch and other shady financial dealings. Car dealers have a well won reputation for being pretty much the scum of the earth. One of the worst dealers my dad ever dealt with was a Mercedes dealer, who told him it was normal to need a valve job every 1500 miles if he wanted to insist on using his car to drive around town as a salesman! We are not talking about a valve adjustment, he needed valves replaced! I could go on and on with horror stories from people dealing with various car dealers from most any brand.

BretD 88GTA

I'd have to disagree based on my experiences. I've done business with my local Pontiac/GMC/Buick dealership for years. It has been owned by the same family the entire time.

My mom bought 2 used Olds from them in the past and this is where I bought my GTA and my '04 Sierra truck.

With my GTA, not long after I bough it, I had it in for some basic service (wheel alignment). While it was there, they noticed a couple other small problems (water pump and something else). I told them to take care of it all since it was there and under extended warranty.

I took the GTA in on a Monday and the car was there all week "waiting on parts". Funny too, they told me a mechanic stayed late Thursday night to get the repairs done so I could pick it up on Friday.

I pick it up and notice 80 miles have been run up on the odometer. I called the dealership on it and they assured me no unecessary driving was done. For the repairs done and the fact that it was waiting on parts for 3 days, there is NO WAY they could have put 80 miles on the car as part of testing the repairs (which is what everyone at the dealership told me was probably done – test driving for QC). Somebody had to have taken the car on a joy ride of some sort.

In the end, it was my word against theirs. No way I could prove anything, so I let it go. This left a bad taste in my mouth about this dealership.

Now, jump ahead to my new truck. I've had it in twice for minor warranty work and they have treated me like royalty. There was also the smog issues when I bought it, and while it was annoying I have to say the dealership made sure I was satisfied. They even filled the fuel tank and gave me a free loaner when needed.

I do know that GM now fines the dealerships for poor service. The last Service Manager I worked with told me that I might get a survey in the mail from GM. He asked that if I was happy with my service to please say so and submit the survey.

For each positive survey, he would get $50. For each negative survey, he would get fined $50.

The type of service I get now is light-years ahead of what it used to be.

langss

I have to agree about the dealers.You all know the story of the transmission in my 84. That was at "Baher" Chevrolet an old and respected "Dealership" in Northridge. Fastforward to1999 its not "Baher" anymore now its "Rydel" I buy a 99 Z-28 from them and it gets 75 miles worth of test drive trying to determine
why the Zexel Thorsen rear end is making noise. They had the car for three days and could not find anything wrong. When I traded the 99 in on my 2000 SS at a dealer in Santa Ana I left the 99 and drove home in the 2000. When I returned the following day with the check for the balance,I was only asked one question,did I ever have any work done on the "Rear End" I said yes at Rydel right after I bought it. I was then told that the Zexel Thorsen was being replaced under warrenty. Dealers "SUCK"

injdinjn

Like all corporations things change over the years.

My Dad owned Olds' and had everything done at Bob Black in Santa ana and they were great.

Years later (forgot about the Chevy dealer closer) for lack of a Pontiac dealer nearby we took Chris' wrecked Firebird to Bob Black. Helen Keller would not have taken that "all done" car home.

Kevin91Z

iTrader: (1)

Yes, but you'll never hear the news media talk bad about anyone but Ford and GM. Especially not Honda and Toyota, they can do no wrong and their cars can cure cancer.

injdinjn

How true.

People always complain about American Car companies never build economical cars.
Lets see, Rambler, Corvair, Original Mustang, Nash Metropoliton, Plymouth Valient, the list goes on.
And what did the American buyers demand on these cars, well the mustang went from a 6 cyl stick or auto to a boss 428. same with the Baraccuda. Corvair had to add a turbo model.
But they keep buying those Toyotas.