Matrixracing.com
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Member
iTrader: (1)
Joined: Mar 2003
Posts: 116
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From: Manitoba, Canada
Car: 1992 Camaro RS
Engine: L03
Transmission: 700r4
Axle/Gears: 10bolt, 2.73
Matrixracing.com
I ordered a set of clear side marker lights from matrixracing.com in late march. After UPS dinged me with brokerage fees, the final bill was close to $90 CDN. I've always hated UPS, so there you go. BUT, upon opening the parcel, I was greeted with side markers for a 98-02 fbody. I phoned in immediately and they told me that another guy had called earlier to ask why he got a part for an 85-92 Camaro.
They've refunded me the cost of shipping the 4th gen part back to them and are air mailing me the right part on Tuesday (through USPS, so I don't get screwed on shipping fees again). The salesman was really helpful and cleared up everything on the spot - even sent me an email so that I could contact him directly if needed. I'll post again when the replacement lights have arrived.
They've refunded me the cost of shipping the 4th gen part back to them and are air mailing me the right part on Tuesday (through USPS, so I don't get screwed on shipping fees again). The salesman was really helpful and cleared up everything on the spot - even sent me an email so that I could contact him directly if needed. I'll post again when the replacement lights have arrived.
Thread Starter
Member
iTrader: (1)
Joined: Mar 2003
Posts: 116
Likes: 0
From: Manitoba, Canada
Car: 1992 Camaro RS
Engine: L03
Transmission: 700r4
Axle/Gears: 10bolt, 2.73
The sidemarkers arrived today and the refund was applied to my credit card. Alex at Matrix Racing was a really stand up guy - jumped on the situation right away and didn't care when the original, incorrect part got back to him, but sent me the replacement as promised.




