i payed a shop to replace my fuel pump. here are my questions:

do you have to cut off the filler neck to do this?
i personally dont think from what i have read on here that you do. the shop did, and now its a bitch to fill up. the pump wont run, it just shoots gas everywhere. it took me almost 20 minutes to fill up today.

can someone please post a pic of thier cap/filler neck behind the fuel door for me?
something doesnt look right, i think something is missing but i cant quite put my finger on it.

please help me..someone? anyone? im really mad and i want to make them get this right. i already took it back once cuz they put the wrong pump in. im ready to kill

 

did they tell you they cut it off, or are you just asuming its cut off because its leaking? take it back to them, tell them to fix it. they shouldnt have cut it off.

 

yes they told me they cut it off.

anyone got pics so i can see whats missing in the "gas hole"?

so what do i do, try to make em replace the tank?

 

You do NOT have to cut off the filler neck to remove the gas tank. Since they did they may owe you a new gas tank unless they got your permission to do so first.

Just think about it, a new tank comes with the filler neck. There is no way in h e l l that you would have to cut a new tank just to install it.

Granted it isn't the best design. They should have made a detachable neck like 90% of all other cars.

 

I am in the process of removing my fuel tank on my 92 RS. I had to remove the plastic shroud inside the fuel door. I will take pictures tomorrow and post them. The auto hobby shop where my car is located is close for Thanksgiving. As John Millican has posted, you do not have to cut the filler neck to remove the fuel tank.

 

i dont think they put all of the shroud back, thats y i wanna c pics, so thanks, ill look for them on here when u get time.

ya im geting kinda mad about the whole thing, they ruined my tank..

 

Nope no need to cut it. You have a very good reason to have them get you another tank and install it for free. This is true because now you have a hazard and that proves negliegence on thier part. They dont owe you a brand new tank but a used one to replace your used tank is standard. Dont drive your car until its fixed. You, now knowing that there is a hazard are liable if fuel spews out and your car blows up.

 

they owe you another tank

 

Yeah Man, I agree..They owe you another gas tank..I did mine and wow it sucked, and I did not have to cut the neck of the tank or any thing else, thats just CRAZY

...Sounds like a pep-boys move..Im surprised they didnt just cut a hole in the floor...Id hunt em down and make them fix that micky mouse job..And no I did not cut a hole in my floor, I did it the right way

 

You can't see what missing because it's behind the nozzle door of the filler neck's gas cap, it's a 1/2" diameter pipe inside the filler neck that allows the air to evacuate the tank as it's being filled.
The only reason for cutting the filler neck is to allow removal of the tank without dropping the rearend, especially if the work isn't done on a lift. They should have coupled it back together with a 4" to 6" section of 2" fuel hose. Still they should have asked before cutting.

There's nothing behind the filler door that will keep the filler neck from coming out with the tank (except the gas cap,) the plastic shroud is for mounting the door hinge.

If they do anything it most likely will be replacing the filler neck since that's what they cutoff (the filler neck is soldered on,) if the tank won't seal, and the gas tank has rusted from condensation then they owe you the gas tank, and may be the fuel pump and injectors as well.

If the inside of the gas tank has rusted I wouldn't settle for anything less than a complete fuel system replacement that includes new tank, new filler neck, new fuel sending unit, new fuel pump & sock, new fuel filter,new injectors, new regulator, and new supply & return lines and any rubber hoses, and cleaning out the fuel rails and associated parts.

I can't post pictures, but I can e-mail them if you PM me your email address.

 

im going to complain today. my only worry of corse is how do i "make" them do it. the could tell me to just go to u know where. im not sure what is missing behind the fuel door, i just dont remember the hole being that big.

now i want my tank replaced. everything on this car has been a nightmare. i cant seem to find a decent mechanic to save my life. what is so hard about doing things the right way?

 

I wonder if they even did it on a lift...Granted, it took one of my buddys to help get it back in..It definately sucked trying to get the neck and tank back in, no doubt...But why cut the neck? If I was doing it in a parking lot, on the ground with some jacks, or jack stands than I would have thought about it for a tenth of a second before dismissing it as a hair brain idea..But by doing it that way in a pinch, just creates (as you know) other problems....When your all done and get this resolved, I would not go back to that butcher...Just my .02 cents...

 

Thats kind of a dream world you got going there huh A good condition used tank shouldent be hard to find especially since a 4th gen plastic tank is a direct replacment. No need to worry about rust.


Well if they happen to be open. I think we are the only shop open around these parts today.

Be smart and use caution when you go back there. Just say, "Could you look at my car, I went to put gas in it after the fuel pump was installed and there seems to be a leak. Can you check it out for me." They should have no problems looking at it and you will find out how honest they are. If they say too fraking bad buddy, leave get the tank replaced somewhere else have them document what they find on the repair order and take a few snapshots of the old tank and see that other place in small claims a few months from now.

 

i talked to them today, and they were very nice. they said they twisted it around all over, and couldnt get it out. they had it on thier lift, and im pretty sure they had droped the rear, cuz when they were doin it i had stoped by and they were putting the rear end bak together. the said they cuz it cuz they didnt wanna bent the hell out of it when they were geting it out.
they said they will make it right. they said they concidered at 1 point replacing the tank. i dont know what they plan top do, but it goes in tuesday. we shall c.

 

Here's the picture I promised:
Fuel filler shroud

 

More pics of the fuel tank and my atempt to remove the fuel pump can be seen at Pic:

With shroud off:

 

No dream actual situation.

 

I don't see that happening.

They definitely have to replace your gas tank. There is no reason to cut the filler neck off, even if you start coupling hoses on there.

If they asked for your permission before they cut it and you said yes, I'm not sure if they have to replace it or not.

 

they never asked me anything.

thanks for the pics, i didnt remember the shroud(?) being an open hole like that, but i see yours is too. thats what i need to know.

we will see what they do tuesday to try and rectify the situation. thanks for all the help folks!

any more ideas or advise keep it coming!

 

Advice? Have someplace else do it if you won't do it yourself.
What the hell was the problem? Too much fuel in the tank? They didn't think to drain it? I'd make 'em buy one and I'd install it myself... granted I would have done the work myself as well though. :shrug: Perfect example of why you want to do your own work though. Good luck.

 

no the problem is when i try to get gas it backs up and kiks the pump off and blows gas all over.

doing this repair was out of my reach or i would have.

 

I meant their problem removing the tank.

 

at this point, he's already paid to have them do it...Part of me wants to know how much they charged him, but the other half
of me dosent want to have a heart attack

I would just be professional when you deal with them, and let them know, that you never authorized the cut, and furthermore, there are other shops that would NOT have made that cut..Imagine if you had paid for a brand new tank and they had to cut it ---what ever the case, try and have them correct it, and DONT EVER GO BACK....

 

and the only problem I could imagine is trying to get the tank and neck back in, not in the removal, but in the re-install.....

 

they said they twisted it every way they could and couldnt get it out. they said the neck was binding up and they didnt want to bend it. i say they are just fing stupid...

they take it in to "fix" it tomorrow. im scared, but we will see.

 

If they were twisting it every which way and couldn't get it out, its because they didn't give themselves enough clearance with the rear end. They need to lower it more. they need to keep an eye on the brake lines though.

 

they said they didnt put the neck in the tank far enough or some crap. when i would try to fill it, it would fill the neck and overflow. had somethng to do with the vent tube. we will c. i cant afford to fill up and find out if its fixed until this weekend.

 

Which means they broke the solder weld.

This is the fillerneck from my brother's car. The rusted section is the part that goes into the tank. The tank end of the filler neck is held down by a partition which it passes through, to keep it stationary and at the right angle for the vapors to rise up the vent tube.

The filler neck can only go in as far as the accordian section this is where it's solder sealed to the tank opening. It's difficult to get it in that far without getting it into the hole in the partition.

Remove the shroud so you can see whether they welded, or hose coupled it back together. I'm curious to know how they coupled the vent tube.

 

ill look at that and let u know, now im curious

 

I couldnt get my gas tank in and out the first time I tried either. THEN I opened up my crappy 5+ year old half-useless Haynes repair manual and it explained exactly which way to tilt it out.

If the shop couldnt dig up a manual, thats a pretty bad sign

 

sounds like the shop had a butcher work on the car and didn't care what happened to it.. that is an ultimate butchery and if there was a mechanic police, a hanging would be order.

 

k, i havent looked at the neck yet, im gonna do that tomorrow, but i did go fill up, heres what hapened.

the car was nearly bone dry, and it only took 12 gallons to make it burp and blow gas all over itself..

how much fuel will these cars hold? am i still screwed?

it doesnt look to me that its completely full according to the gauge

 

approx. 15 gallons, at 12 gallons you're a little more than 3/4 full.

If it wasn't doing that before it shouldn't be doing it now regardless of how the work was done.
It may just be a waste of you're time and money trying to get it done right.

 

Makes me wonder if they bent the sending unit tubing in order to get it out of that hole easier, too......maybe even cut it, huh? Yikes.

 

You should tell them you want them to weld the cut they made

 

sory i dodnt post, the site went down. here is what hapened. they bought me a new tank and put it in at no cost to me. that made me happy, there were also pretty nice about it. thanks for the support guys!

 

They made good on their bad work. That's great. Most shops won't and will blame it on something else while making you pay. Even tho they screwed that up, they are honest and I would give them my buisness again.

 

ya i plan to, they are good guys. i will jusyt b more cautious with how complicated of work i give them