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Bad time with Third Gen Resource

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Old Aug 19, 2003 | 07:31 PM
  #1  
jcsws6's Avatar
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From: San Antonio, TX
Bad time with Third Gen Resource

Well to put it short after waiting for 6 weeks for my headliner kit. Today I recieved a great looking t-top headliner with the curved sunvisors and everything else. The problem is that 6 weeks ago I ordered a hardtop kit (I have my invoice that says hardtop) So now with 4 weeks untill the f-body gathering in Bowling Green KY. I'm without the last piece to my car. I post tomorrow after I contact them and let everyone know the outcome. I'm a little angry that 6 weeks and 250 bucks has got my no where.......
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Old Aug 20, 2003 | 11:20 AM
  #2  
kerryismygirl89's Avatar
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Joined: Jun 2003
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From: Jersey
Car: 1989 Firebird
Engine: LB8 (2.8L V6)
Transmission: MD8 (Auto)
Sorry you had a bad experience. That stinks.

I, on the other hand, had a great experience with Third Gen Resource. I ordered a t-top headliner kit and everything arrived quickly and they threw in a quare yard of extra material.

Hope your problem gets squared away.
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Old Aug 20, 2003 | 02:00 PM
  #3  
MdFormula350's Avatar
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Joined: Nov 2001
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From: Maryland; USA
they have there good and bad days. still waiting for them to send me back my 20 bucks they owe me which they assured me they would 2 times and once over the internet. to top that off it took them and ascd 8 weeks to deliver me my ram air 1 hood and then when i got it i noticed the hood spring mounts on the wrong side so i am now stuck with that also.
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Old Aug 21, 2003 | 07:30 AM
  #4  
admrlam's Avatar
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Joined: Jul 2000
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From: Buffalo, New York, USA
Ive had nothing but horrid experiences with them. Never again.
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Old Aug 21, 2003 | 10:11 PM
  #5  
91B2L's Avatar
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Joined: Oct 2000
Posts: 378
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From: colorado springs
Car: 1991 Z-28
Engine: 350
Transmission: TH700
Third gen.resource and sometimes hawks take over a month to get someone a part???? I've never delt with these people. From what I've read from other members, I don't think I'll risk doing business with them. Why would a business sell products knowing they don't have the item in stock?

Last edited by 91B2L; Sep 15, 2003 at 10:23 PM.
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Old Aug 22, 2003 | 11:40 AM
  #6  
85SportCoupeto89RS's Avatar
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Joined: Jul 2001
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From: Cove, Arkansas
Car: 85 Camaro SC
Engine: V6
Transmission: 700r4
I've had all good experiances with TGR last year. I've dealt with them when I was in the process of changing my int from red to black and I never had a single problem with my orders. And they were big orders.
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Old Aug 27, 2003 | 08:05 PM
  #7  
87 convertible's Avatar
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Joined: Jul 2002
Posts: 144
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From: Rock Hill , SC. USA
Car: 87 20th anv lt sport coupe convertible
Engine: 305
Transmission: 700 r4
i have been to 3rd gen resoures,it's not really that big of a place. the headliner kits and hoods and such are probably ordered through them,but come from the factory. i am not defending them,but the place is just to small to stock all the parts they sell.from what i have seen they stock mostly used parts there, from the wrecks they buy.
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Old Aug 28, 2003 | 07:40 AM
  #8  
3.1EyeCandy's Avatar
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Joined: Jan 2001
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From: Conroe, TX
Car: 1987 GTA
Engine: LS1
Transmission: 4L60e
Having recently just dealt with them - I ordered a Serpentine conversion kit at the beginning of August. I called 2 days ago to see why I haven't gotten anything or heard a single thing out of them......and there aren't any in stock and somebody else has "first dibs". Needless to say I cancelled my order and then placed one through Hawk's. First thing Bruce says is "We have 'em in stock and it will be 7 - 10 business days". Now that's reliability.
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Old Sep 15, 2003 | 08:43 PM
  #9  
Camaro_nut's Avatar
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Joined: Aug 2002
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I will NEVER deal with Thirdgenresource again! Nothing
but **** poor service from them!!!!!
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Old Sep 15, 2003 | 09:07 PM
  #10  
jcsws6's Avatar
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From: San Antonio, TX
Well I got my replacement headliner from them pretty quick. However, the owner of the place really didn't act like he gave a crap. I had to call them 3 times to have them come pick the other headliner up. I wonder how he would feel if he needed a part for his car and people acted like that to him? I'll never do buisness with them again!!! Hawks at least tell you how it is and acts like he cares!!!!!

I actually had to tell the guy he owed me an appology before I got one. And he even said "oh I ordered the wrong one"

Last edited by jcsws6; Sep 15, 2003 at 09:09 PM.
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Old Sep 16, 2003 | 08:56 PM
  #11  
05kcilS's Avatar
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Joined: Feb 2002
Posts: 214
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Car: 1991 Z28
Engine: 350 L98
Transmission: T-56
from all the negative experiences, i won't even consider them as a "resource". heh.
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Old Sep 18, 2003 | 08:52 PM
  #12  
logikal6785's Avatar
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Joined: Apr 2002
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From: san diego, ca
smoke TGR :(

i ordered my headliner from them too. I ordered a black t-top headliner and recieved exactly that, plus a little " bonus " . They apparently emptied their shredder's trash bin right into my box . It took me at least an hour to get all the little paper fibers off of my BLACK headliner with pieces of packaging tape. I was extremely p*ssed and would never order from them again unless it was an absolute necessity. ****-poor service is right, they also just threw about 30 unbound xerox pages in that was supposed to be a catalog ? F*k them, i'm giving my business to hawk's from now on. at least he's on the level
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Old Sep 18, 2003 | 10:09 PM
  #13  
TN87TA's Avatar
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Joined: Jul 2003
Posts: 39
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From: Gray, TN
Car: 87 TA
Engine: 350
Transmission: 700R4
Want a good laugh? Let me tell you my horror story. I called up TGR (aka fbodymotorsports, aka Camaro and Firebird Parts). I needed a door hinge for the Trans Am. I had the part number and told them exactly what I wanted. They didn't even have to look it up. I had the guy pull it off the shelf and describe it to me. Sounded right, so I ordered it. They shipped me a completely different part. I called them back and told them about their mistake and that I needed the correct part by last Thur morning. They shipped the part next day air. Got here Thur about noon and it was the exact same wrong part they shipped me the first time. I called them back and whoever answered told me I would have to call back Monday, everyone was at the car show. I called back Monday. The guy said he didn't have the correct part and that he would refund my money and the cost of shipping the two incorrect parts back. I ordered the part I needed from Year One. I came home from work today and found a box from TGR at my door. It was the correct part (same part number I told them in the first place), but now I have a second part coming from Year One. I'll call them tomorrow and tell them I want my money back. How many ways can one company screw up a simple one part order???? I'll never deal with them again!
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Old Sep 20, 2003 | 01:26 PM
  #14  
Camaro_nut's Avatar
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Re: smoke TGR :(

Originally posted by logikal6785
i ordered my headliner from them too. I ordered a black t-top headliner and recieved exactly that, plus a little " bonus " . They apparently emptied their shredder's trash bin right into my box . It took me at least an hour to get all the little paper fibers off of my BLACK headliner with pieces of packaging tape. I was extremely p*ssed and would never order from them again unless it was an absolute necessity. ****-poor service is right, they also just threw about 30 unbound xerox pages in that was supposed to be a catalog ? F*k them, i'm giving my business to hawk's from now on. at least he's on the level
What dumb*sses! Why ON EARTH would they use paper
shredding as packing material on an interior cloth part!!!!

They should have at least used the peanut/popcorn
style packing material!!!

**** POOR SERVICE!
Thirdgenresource.com rating: 0 stars! :lala:
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