Craig Moates is the best!
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Member
Joined: Feb 2006
Posts: 180
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From: Monroe, NY
Car: 1987 Corvette
Engine: 383 ci
Transmission: ZF 6 Speed
Axle/Gears: 4.10 Dana 44
Craig Moates is the best!
Craig just spent over an hour on the phone with me helping me to troubleshoot a USB connection problem (which was because of my computer), giving me an AutoProm tutorial, and providing me with lots of great tuning tips and direction. All because, and I quote, he "sold me a black plastic box for $325 bucks". 
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
he has done this for me also twice, on the phone for an hour both times. Outstanding individual!! 
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Joined: Jul 2001
Posts: 5,225
Likes: 70
From: Buffalo, NY
Car: 1988 IROC-Z
Engine: 427 SBC
Transmission: ProBuilt 700R4
Axle/Gears: Moser 12 Bolt / 3.73 TrueTrac
I had a problem with my cable. He sent me a new one right away to see if it would fix the problem, great guy. A++
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