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Problem with EASE

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Old 09-09-2001, 07:47 PM
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Problem with EASE

I got a laptop yesterday and ran EASE for the first time, hooked up and ran no problems. So today I was going to record a run and I could not get it to connect. I followed the institutions to the letter but there is no communication between the laptop and the car. Anybody have this problem before. I need a loop back tester to check out com 1, but as it’s Sunday night I am out of luck. Anythig I could check??


Dose anybody know what the port settings should be for com 1 ??

[This message has been edited by Z_Ghost (edited September 09, 2001).]
Old 09-13-2001, 08:46 PM
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I'm not sure what vehicle you have. I just purchased Ease and had a problem connecting to a 7747. I seems that even though the 7747 was out of a light duty emissions pickup it needed the signal set for the heavy duty emissions. Give Susan at Ease a call. She was very helpful in helping solve my problems. Most of them had to do with Windows NT. NT stinks!!!!


Susan Rocker
EASE Diagnostics Tech Support
techsupport@obd2.com
703-753-7329


------------------
Dan
Old 09-14-2001, 06:23 AM
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Thanks for replying, I have been talking to Susan and she is helping, just have not had time to work on it.


[This message has been edited by Z_Ghost (edited September 14, 2001).]
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