The hatch motor wasn't working, at first it pulled down but you had to jump on the hatch for it for it to lock, then it didn't pull down at all anymore, so all night i had to leave my hatch open, then today i went and got a whole new deal, took off the old one and it was in like 10 pieces, then i put the new one back on, hooked everything up and it pulled down. I think it's locked, thinking the hatch is in and i can't make it go back up..
it's starting to rain and my car's gonna get flooded! please help!

 

this is the guy you want, I had the same problem with mine and he took care of me, has all the parts you would need at a reasonable price and the know-how as well.

Lon topdownsolutions@yahoo.com

 

Most of the problems described so far in this thread are all due to the hatch pull-down plastic motor housing being broken. The housings break and malfunction due to the hatch being slammed shut (unknowing car wash worker), worn hatch struts (replace them), worn guides (white plastic injection molded pieces, they break into many pieces). Once the motor housing is broken the hatch pull-down won't be in alignment. There are 2 switches, one at the latch which senses the latch hook the other reversses the direction of the motor and is tripped by a tab on the rod that drives the latch mechanism up/down. Correct the housing and guides and the unit will work correctly. Bad alignment will also cause the gear nut (plastic) that is driven by the motor and drives the rod up/down to break its teeth. The symptom of a bad gear nut is the motor will continue to run, yet the unit will not move up/down. I have the 3 items you need in stock. 1) Reinforced Motor Housings. I reinforce new GM motor housings with 4 pieces of aluminum and epoxy. These always crack and break where they mount with 3 screws to the frame of the pull-down unit. This is the area I reinforce. 2) Replacement Nylon Guides. I machine new guided from solid nylon. They are a direct drop-in replacement and much stronger than the OEM injection molded disaster. 3) I also stock new Gear Nuts. I also have a few new motors. But the motor rarely fails. E-mail me if you are in need of the parts. I'll send you a Price List and ordering instructions. Lon