sogabe

this isn't really an aftermarket seller or anything, but
I have to bring it up.

i just go around random auto store all the time,
pep boys, autozone, napa, and kragen in 2 diff locations.

kragen has the worst service and I just have this feeling
all the kragen workers just has no motivation..

my favorite is pepboys, how bout u all?

fire350tpi

Personally i love allied auto parts, but autozone is closer to me :S

TraviZ

iTrader: (2)

Lol
<-Kragen employee.

92 Formula

iTrader: (2)

Advance Auto
NAPA
RockAuto.com

V6sucker

a zone simply because I know there parts system and I look up my own stuff so they cannot screw it up.

Xophertony

i know in general they only care about fleet sales... but the NAPA by my house kicks ***. however i find that for any real performance parts i have to go to baxters, napa just does not deal with stuff like that.

MavViper

iTrader: (1)

The Kragen by me is ok, I usually go when this one guy works there because he actually knows about cars. Most of the employees there don't really know about cars, whichis why they get a bad rep

vorgath

My biggest problem with Kragen has been, their website advertises something, they have no clue themselves. Examples as follows:

1) Intermediate exhaust pipe, stock one, listed on the website, the guy pulls it up, says he doesn't have it, I ask well CAN YOU ORDER IT, he says yes, then says no, and gives me the advice to go to an exhaust shop


2) A/C delete pulley, they list it, the stores have no idea


3) Fan relay, oh this is a good one, they don't have it, I call back later just to **** with the guy and ask him if they have a fuel pump relay (remember fan and fuel pump relay is the exact same one), of course he has one, I thank him and hang up


4) Those tire letter coloring pens, advertised in their local ad, I decide why not give it a try, they have no clue, finally they figure out they'll get them in a few days, another shipment, maybe, ends they never get them.


Only reason I go to Kragen is, they're the closest auto parts store to me, plus they offer military discount.

kairles

iTrader: (2)

x1



I like napa and carquest

TraviZ

iTrader: (2)

I shop for all my parts at summitracing

SpitotRs305

anything but Pepboys had them do a clutch in my 91 RS 305 cost $512 told me it would be done at 4 PM got down there at 4:30 told me come back at 9pm by the time i get home the call me back and it is ready come get it got there took a peek under the car no tranny dust cover what ever i took it off maybe i didnt put it back on get it how still has the grabby new clutch feel but the stick seems to be moving a awful lot jack up the car they air cheseled one of the bolts off the tranny crossmember and tore the sheet metal that it bolts to call em up they say sure we will fix it but we dont have time right now how about a month okay was just a weekend toy at that point so we set a date get there the manager i made the date with was fired so were 9 of the mechanics that had worked there at the time and the new manager tells me he has no clue what i am talking about they dont have any record of this appointment or that they did the job in the first place... but i got them paid with a Credit card and have phone records to prove the calls placed the day after and dated pictures am currently taking them to court! i will get those B*sterds if it kills me...

DO NOT BELIEVE THEIR WEBSITE ONLY ONE OF THEIR MECHANICS HAS TO BE ASE CERT. AND HE ONLY HAS TO DEAL WITH IN DEPTH MOTOR WORK!!!!

kairles

iTrader: (2)

most of the people I've talk to at pepboys seem to know nothing about cars

pepboys shops at kragens too

sogabe

as far as employee knowing about cars,
autozone and napa knows what they're talking about.

in kragen usually the ppl who looks like they're manager or incharged knows about cars.

but yeah pepboys they have no clue.. but they always have good **** though.


hopefully u werent offended traviz caz i dont mean to generalize,
seriously just my close available kragen workers are all retarded.. lol

TraviZ

iTrader: (2)

I'm not offended, I understand 100% where you people are coming from. Just depends on location and whether or not the employee's know their **** or not. That goes for every auto parts store I believe.

vorgath

I'll second the thing about PepBoys though.

Same thing, my intermediate pipe, called them, oh they don't have it, can they order it, oh yes they can, but .. listen to this

I would have to pay for SHIPPING ?????


Why ? Because they would have to get it from a store in Sacramento ? Since when does a customer need to pay for shipping costs BETWEEN two stores of the SAME COMPANY ??


I have to agree, Autozone is one of the better ones, only problem is some of their stores are real small and tiny, however when I was hunting for an Optima Battery, they sent me to their super store which was open until midnight I think.

SpitotRs305

call up pepboys today "yeah i need a set of disc brake calipers for a 53'
bel-air" "yep we gottem..do you need the pads too?" BOOZO

TraviZ

iTrader: (2)

That sounds like a standard question to me, whats the problem?

kairles

iTrader: (2)

I hope you kidding TraviZ

thats just like asking for a t-stat for a 67 vw bettle, or anything for an 83 corvette

ploegi

I use either Advanced Auto, or Performance Automotive. Both are close, but advanced seems to have better prices. I will not buy parts from autozone, as I went thru THREE distributor caps, in as many weeks. (Nothing like having your car just quit running to open your eyes.) Their parts just do not seem to have the quality, and dependability of the others. (I ended up going to advanced, and getting an Accel cap, worked great, lasted a long time, and when it was time to replace it, I bought another one.)

TorqueWolf

Am i the only guy that likes O'rileys ?

Quasi-Traction

...NAPA, then Baxter Auto Parts for local stuff, otherwise I order it from JEGS or Summit.

CAMp3RO

too biased;



advance auto employee. i will not go near an autozone in this area, they are clowns. other than that, i work with many of the other parts stores in the area, each of them having their ups and downs

Hargrave

Napa, Carquest, Advance.
Never heard of a Kragen (is that west coast?)
Never heard of an O' Reily
But being an hour's ride away from the Jegs Stores kind of makes my mind up on performance stuff. And walking into one is like walking into an adult book store for horsepower... oooo shiny! You just have to play with everything

Mike

turbo2825psi

so true ive got my own checker in vegas and i hate to say it half my crew dosnt know jak about cars autozones ok but if ive got the money ill goto carquest

1991CamaroRslow

iTrader: (3)

Autozone's in my area are fine as long as you're not dealing with a manager then they act like they know more about your car than you do. That and you better not mind swapping out there lifetime warranty parts every 6 months. Napa is MUCH better here, I wouldn't buy brake parts from anywhere else. We're getting an O'Reillys soon so I'll check them out. As for Advance and Pep Boys I have mixed luck with them, Pep Boys computer lookup SUCKS they can never find the parts you need, Advance is basically Auto Zone with a different sign.

400Z28Racer

iTrader: (4)

The only reason I shop at Kragen is because they give me a military discount which is 10% off

dave-92gta

iTrader: (1)

in canada, thebest is piston ring. sort of like napa but ige t 25% of because i know the owner