Craig Moates is the best!
Thread Starter
Member
Joined: Feb 2006
Posts: 180
Likes: 0
From: Monroe, NY
Car: 1987 Corvette
Engine: 383 ci
Transmission: ZF 6 Speed
Axle/Gears: 4.10 Dana 44
Craig Moates is the best!
Craig just spent over an hour on the phone with me helping me to troubleshoot a USB connection problem (which was because of my computer), giving me an AutoProm tutorial, and providing me with lots of great tuning tips and direction. All because, and I quote, he "sold me a black plastic box for $325 bucks". 
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
Member
Joined: Aug 2003
Posts: 102
Likes: 0
From: AZ
Car: 84 Vette
Engine: 383 XFire
Originally Posted by 87 Vette Owner
Craig just spent over an hour on the phone with me helping me to troubleshoot a USB connection problem (which was because of my computer), giving me an AutoProm tutorial, and providing me with lots of great tuning tips and direction. All because, and I quote, he "sold me a black plastic box for $325 bucks".
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
Customer service like that, in this day and age, is extremely rare. Craig went above and beyond the call of duty, and I was completely blown away by his knowledge, patience, and friendliness.
For those that have dealt with him, I'm sure this is nothing new, but I wanted to share my experience with the rest of the DIY group. You won't find a better guy out there!!
Dan
Supreme Member
iTrader: (3)
Joined: Jun 2000
Posts: 1,680
Likes: 2
From: CT
Car: Used to drive a camaro
He's definelty a good guy. He was helpful even with my pittely order a year or so ago. Told me exactly what I needed for what I wanted to do (only about a 150 dollar order). You should post your response in the Aftermarket Vendor Review forum so the rest of the community can get a sense of what it's like to deal with an A+ vendor Thread Starter
Member
Joined: Feb 2006
Posts: 180
Likes: 0
From: Monroe, NY
Car: 1987 Corvette
Engine: 383 ci
Transmission: ZF 6 Speed
Axle/Gears: 4.10 Dana 44
Originally Posted by AC
You should post your response in the Aftermarket Vendor Review forum so the rest of the community can get a sense of what it's like to deal with an A+ vendor
Member
Joined: May 2005
Posts: 140
Likes: 0
From: Maple Ridge, B.C., Canada
Car: '89 Iroc Vert
Engine: 355 TPI
Transmission: T-5(for now)
Axle/Gears: 3.45 9 Bolt
Craig is really good guy,
answered any emails I sent him very quickly,
plus he makes the greatest 3rd gen tool on the planet
answered any emails I sent him very quickly,
plus he makes the greatest 3rd gen tool on the planet
Supreme Member
iTrader: (2)
Joined: Jul 2003
Posts: 3,205
Likes: 0
From: Dallas, TX area
Car: 91 Formula WS6 (Black, T-Tops)
Engine: 383 MiniRam (529 HP, 519 TQ - DD2K)
Transmission: Built '97 T56, Pro 5.0, CF-DF
Axle/Gears: 4.11 posi Ford 9"
Yep ! ! !
We've got a lot of great folks in this DIY forum, but Craig and Mangus and Z69 rank up there with some of the best you could ever know.
We've got a lot of great folks in this DIY forum, but Craig and Mangus and Z69 rank up there with some of the best you could ever know.
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Senior Member
Joined: Aug 2004
Posts: 682
Likes: 0
From: Shippensburg, PA
Car: 1981 Buick Century Wagon
Engine: 87 GN engine
Transmission: 2004R
Axle/Gears: 3.73
he has done it for me twice, with the autoprom. One the phone for an hour or so both times. outstanding individual!!
Supreme Member
Joined: Apr 2003
Posts: 1,751
Likes: 4
From: Bonner Springs, KS
Car: 1995 Corvette
Engine: LT1
Transmission: 6 spd Manual
Axle/Gears: Dana 44, 3:45:1
He hasn't done it for me, but I haven't needed it either! Awesome guy, even awesomer (okay, thats not really a word, but stay with me) products! I LOVE my ostrich.. Craig, theres a new t-shirt idea, "I Love My Ostrich" and moates.net on the back or something.. 
Supreme Member
Joined: Aug 1999
Posts: 2,441
Likes: 1
From: sweden
Car: GTA -89
Engine: Blown 415"
Transmission: 4L80E
Axle/Gears: Strange 12-bolt
Can only agree Bonnie is also great!
He helped me over the phone, when I had trouble burnnig chips along time ago......
Bonnie is also great!He helped me over the phone, when I had trouble burnnig chips along time ago......
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